Twenty one tools, and no recommendation
ContentsOverviewA manual process with compliance attachedTwenty one down to fiveThe functionality is nearly identical, which is the findingWhy no winner was namedDigital […]
Wait until the seventh
ContentsOverviewAsking the users rather than the vendorThe corporate tool is not where the work happensWhat people are doing in spreadsheets that they […]
The answer was that rain did not matter
ContentsOverviewThree hypotheses, stated before the analysisSpeed did not moveCounts moved on some days and not because of rainWhy the data could not […]
Twenty searches a month
ContentsOverviewPerception measured by proxy, which has to be said firstNobody is searching, and the page nobody reachesReach, and what the leading competitor […]
The platform was never the constraint
ContentsOverviewA benchmark built on the client own carrier listThe coverage numbers were the findingOn features they are nearly interchangeableCost and timeline were […]
Ten logins to run one plant
ContentsOverviewWhat the customers were actually doingThe cost sits in training, and the customer pays itFour trends, five requirementsWhy it had stayed this […]
Nobody knew who to call
ContentsOverviewThe margin problem is not a pricing problemWhat happens today when a building misbehavesThe evidence for digital FM belongs to somebody elseThe […]
Building Data-Driven Promotion Investment Guidelines
Food & Beverage Industry, Strategy & Business Development Building Data-Driven Promotion Investment Guidelines Problem Statement The client ran frequent promotional campaigns, but […]
Defining Strategic Direction for Future Intralogistics Landscape
Industrial Equipment Industry, Business Development/Strategy Defining Strategic Direction for Future Intralogistics Landscape Problem Statement The client aimed to strengthen its strategic foresight […]
Building Scalable Digital Services Roadmap
Manufacturing Industry, Business Development & Strategy Building Scalable Digital Services Roadmap Problem Statement The client sought to evolve from a physical-product-only model […]
Accelerating Customer Portal Adoption and Alignment
Industrial Equipment Industry, Business Development & Strategy Accelerating Customer Portal Adoption and Alignment Problem Statement The client launched its Customer Portal to […]
Driving Faster Sales Through CRM Alignment
Energy Industry, Business Development & Strategy Driving Faster Sales Through CRM Alignment Problem Statement The client sought to improve the efficiency and […]