Client€8B Global Industrial Machinery Company
SprintAn 8-10 week sprint
Fieldwork16 stakeholder interviews · 74 survey responses · 4 regions
Operational Improvement
Streamlining Internal Communication Across Global Divisions
The client sought to strengthen internal alignment by establishing a structured communication framework across its global divisions. However, leadership and regional teams were already at near-full capacity with ongoing operations, leaving limited bandwidth to design and implement systematic communication practices.
3x
faster rollout. Accelerated pilot of internal communication framework across divisions.
€3m
efficiency gains. Savings from reduced duplication, clearer ownership, and optimized workflows.
A note on sourcing. Every figure here comes from a SprintlyWorks client engagement. Clients are described, never named. Where a figure is identified or modelled rather than banked, the line says so.
01
The problem
Existing communication methods were fragmented across regions and functions, relying on inconsistent tools and overlapping channels. Without a unified approach, key messages such as strategy updates and customer feedback risked being diluted or duplicated.
Without structured intervention, the client faced growing inefficiencies, lack of clarity on ownership, and reduced employee engagement. It was ultimately threatening execution of strategic priorities across a division of 400+ employees.
02
What the sprint set out to do
Map communication challenges, identifying cross-regional gaps, channel overlaps, and ownership issues.
Develop stakeholder tools, creating a tracker for topic frequency, responsibilities, and communication channels.
Deliver engagement plan, providing a structured framework with KPIs to monitor and improve communication efficiency.
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