Client€1.5B Logistics Company
SprintAn 8-10 week sprint
Fieldwork30+ stakeholder interviews
“SprintlyWorks provided clarity and direction that would have taken our internal teams months to establish”
Aftermarket and Service Business
Standardizing Fleet Maintenance and Control Operations
Leaders at The client saw that fleet maintenance and control practices differed across terminals. Local teams kept operations running, but there was no shared view of how maintenance actually worked across the network.
5
Standardized processes delivered. Defined clear, repeatable maintenance and control processes with clarified roles and governance.
15%
Fleet efficiency uplift potential. Identified concrete levers to improve fleet availability and reduce avoidable downtime across terminals.
A note on sourcing. Every figure here comes from a SprintlyWorks client engagement. Clients are described, never named. Where a figure is identified or modelled rather than banked, the line says so.
01
The problem
Information on fleet issues existed across teams and systems, but it was scattered and hard to compare. This made it difficult to spot recurring problems, understand root causes, and see where processes were breaking down.
At the same time, central teams were responsible for fleet availability across many terminals. With teams focused on daily operations, there was little time to step back, review current practices, and define clear improvements without disrupting the business.
02
What the sprint set out to do
Build a clear, fact-based view of current fleet maintenance and control processes across terminals.
Identify common issues and root causes affecting breakdowns, delays, and information flow.
Define simple, standardized processes and roles to improve fleet reliability without adding operational burden.
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