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Client€600M global industrial technology company
SprintAn 8-10 week sprint
Fieldwork9 plant operator interviews · 3 regions · plant processes mapped
Strategy and commercial excellence

Selling measurement, running on anecdote

The situation

Segment selection rested on anecdote rather than evidence

An 8 to 10 week sprint, from September 2025. A global industrial technology company of around €600M revenue. A standalone piece, not part of a series.

The client sells instruments and data services that convert physical conditions into measurable data. It intended to expand into new industries, with power plants as the priority segment. Its understanding of those markets rested on anecdote.

Two constraints separated the company from the segments in which its solutions would create the most value.

Capacity. The commercial organisation was operating near full utilisation and had no capacity available for a structured scan across industries.

Evidence. No single view existed of which sectors depend most on weather conditions, or of how prospective customers apply measurement data in their operations. The knowledge was distributed across separate teams and rested on individual accounts.

The consequence was commercial: delayed entry into high potential segments, emerging opportunities left unidentified, and share conceded to competitors that identify weather use cases more quickly.

Why it had not been solved

Accumulated anecdote does not constitute a market view

The company possessed substantial expertise. Its engineers understand what the instruments detect, and its sales teams have visited plants for many years. Individual observations of weather sensitivity were abundant. An aggregate count did not exist.

Those observations were collected by different people, at different sites, for different purposes. They cannot be aggregated, which leaves the market picture shaped by the most memorable accounts.

The question also fell outside the available sources. The company needed to establish which plant processes depend on weather conditions, which is an operational question rather than a commercial one. Market reports do not address it, and a CRM records purchase history with no record of what halts when conditions change.

How we approached it

Establish where weather interrupts operations, then construct the market view on that finding

  1. Map target industries and value chains

    We scanned industries, with power plants as the priority, for the points at which weather-dependent requirements correspond to what the client’s solutions measure.

  2. Interview plant operators in 3 regions

    9 operators responded to a single interview guide, administered in a consistent sequence.

  3. Prioritise use cases and leads

    We consolidated the inputs into one view of demand drivers, derived the lead list and contact map from the market and value chain mapping, and ranked both for the commercial team.

Two design decisions determined whether the evidence would be usable.

Operators rather than buyers. Buyers address budget and procurement, which the company already understood. Operators know which processes halt when conditions change, and that is the point at which the client’s instruments apply.

Three regions as a control. A response that recurs across regions indicates a process of general application. A response confined to a single region reflects local practice, and treating it as a general pattern is an expensive error.

What we delivered

Four processes, sixty leads and over one hundred contacts in a single structure

  1. 4 weather-dependent processes

    The operational areas in which the client’s solutions can deliver tangible value. We report the count alone, because the identity of the four constitutes the client’s targeting thesis.

  2. 60 qualified leads

    A prioritised list of potential customers across the target regions, derived from the market and value chain mapping. The sprint team qualified each lead independently of the account relationship, on the evidence the scan produced.

  3. 100+ industry contacts

    Decision makers and influencers across the value chain, consolidated in one place by role.

  4. One comparable view

    A single structure that permits the commercial team to compare regions on consistent terms.

What changed for the client

Segment selection now rests on evidence a third party can verify

Before the sprintAfter the handover
No shared view of which sectors depend on weather4 weather-dependent processes, on a single definition
Conclusions shaped by the most memorable accounts9 operator interviews, one guide, consistent sequence
One region’s experience read as a general pattern3 regions, separating local practice from general pattern
Contacts distributed across several teams’ records100+ contacts consolidated in one place, by role

The commercial team can now argue for one segment over another on evidence a colleague is able to verify. Previously the most persuasive account prevailed. A persuasive account remains useful until it proves incorrect.

What we recommended

Retain the method, test the leads, repeat on a fixed schedule

  1. Assign an owner to the interview guide

    Lead lists age, and organisations anticipate that. The guide is the reusable asset, and it is commonly lost because it does not resemble a deliverable.

  2. Treat the 60 leads as a hypothesis

    The first ten conversations will test the qualification criteria as rigorously as they test the leads.

  3. Repeat the scan on a fixed date

    A fourth region introduced later will not be comparable with the three region baseline.

Scope of the result

Prospects, contacts and findings, and no revenue outcome among them

60 qualified leads are prospects. Conversion depends on outreach the sprint did not conduct.

100+ contacts are names and roles assembled for future outreach. No outreach was conducted during the engagement.

The 4 processes rest on interviews and mapping. Demonstrating value at a specific site requires a pilot, which the sprint did not run. We report no revenue outcome and have modelled none.

Source. All figures derive from the SprintlyWorks engagement record for Identifying Growth Opportunities Across Power Plants, a global industrial technology company with around €600M in revenue, September 2025: 9 plant operator interviews, 3 regions, 60 qualified leads identified, 100+ industry contacts mapped and 4 weather-dependent processes identified. We describe clients without naming them. The specific processes, leads, regions and contacts constitute the client’s commercial position and appear nowhere in this account.

The next step

Retain the lists. Commission the method.

We run 8 to 10 week sprints for industrial companies that face a defined decision and have no team available to address it. The engagement provides named people, one defined question, and the evidence in your possession at handover.

Part of this work belongs inside the company. The commercial team should maintain its own contact map and lead list. An external firm that offers to refresh them on a continuing basis is selling a subscription to your own records.

The other part is what a team at capacity cannot absorb: a structured scan across industries and regions, held to a single method, which produces nothing usable until it is complete. That is the component worth commissioning, and commissioning once.

Before scoping work of this kind, one question establishes the division. Which part of the answer will still hold in two years, and which part becomes obsolete in six months? Commission the first. Retain ownership of the second.

We will advise whether a sprint can answer your question, what it would require, and what you would hold at the end. If a sprint is the wrong instrument, we will say so. Write to rahul.abhisek@sprintlyworks.com.

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