Closing Gaps to Strengthen Sustainability Scores

The problem

Gaps in ESG disclosures and inconsistent documentation left some areas rated as low as D or C-, limiting visibility and weakening stakeholder confidence.

Without a clear improvement roadmap, the client risked ongoing underperformance in external ratings, reducing credibility with investors and constraining its sustainability positioning.

What the sprint set out to do

• Map and assess rating criteria across five agencies to clarify scoring requirements and disclosure expectations.

• Benchmark and analyse The client’s existing disclosures, identifying gaps and inconsistencies against agency standards.

• Develop and implement targeted playbooks outlining immediate actions, mid-term improvements, and long-term strategies to strengthen ESG ratings and build investor confidence.