Client€10B Global Forest Products Group
SprintAn 8-10 week sprint
Fieldwork4 steering workshops
“SprintlyWorks gave us the clarity and roadmap we needed.”
Operational Improvement
Standardizing Financial Services Across Business Areas
The client sought to gain full visibility over its Record-to-Report (RTR) financial services by creating a structured service catalogue. However, finance leadership and business units were already at near-full capacity with daily operations, leaving limited bandwidth to design and align such a comprehensive view.
4x
Reduction in ad-hoc requests. Fragmented service queries shifted into structured channels, after 25+ stakeholder interviews across eight business areas.
311
Tasks categorised and standardised. A transparent service catalogue built from 300+ services, with 10% identified as outsourcing potential.
A note on sourcing. Every figure here comes from a SprintlyWorks client engagement. Clients are described, never named. Where a figure is identified or modelled rather than banked, the line says so.
01
The problem
Existing practices were fragmented across units, with some services tracked in the finance tool but as much as 40% of requests arriving ad-hoc through chats and emails. Without a unified framework, services lacked clear definitions, ownership, and consistency across business areas.
Without intervention, the client risked ongoing inefficiencies, duplication of effort, and missed opportunities to optimize finance services, threatening alignment across 10+ business areas.
02
What the sprint set out to do
Map RTR services, identifying gaps, overlaps, and inconsistencies in current practices
Engage stakeholders, gathering inputs to define ownership, frequency, and outcomes
Deliver service catalogue, providing a standardized tool to unify finance services across units
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